Frequently Asked Questions

What issue are you facing?

I want to track my order
Check order status & call the delivery agent
I want to manage my order
Cancel,change delivery date & address
I want help with returns & refunds
Manage and track returns
I want help with other issues
If I request for a replacement, when will I get it?

Visit My Orders to check the status of your replacement.

In most locations, the replacement item is delivered to you at the time of pick-up. In all other areas, the replacement is initiated after the originally delivered item is picked up. Please check the SMS & email we send you for your replacement request for more details.

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